Absolutely - we ship to the U.S. nationwide and worldwide. Can't find a way to ship your items? Contact us at duberryfit@gmail.com.

All orders are normally shipped from our facility within 3-5 business days from the date of purchase EXCEPT FOR HOLIDAYS OR BIG SALES (processing time can take up to an extra week for your order to ship). 

Once your package has been shipped, you will receive an email containing tracking information and sometimes an estimated delivery date. Please note that some carriers may not have tracking information available for up to 24 hours after the package has been shipped.

Please allow 2-3 business days for order processing Monday - Friday. Orders placed on Friday - Sunday will be processed starting the following business day. During Sales when there is a high volume in orders, please allow an extra 5 business days to process orders. 

* Please note that transit times are measured at the point of shipping*

We are unable to cancel an order once it has been placed, as we work hard to process and dispatch all orders as quickly as possible. If you have made a mistake with the items you have purchased or the shipping address for your order, please get in touch as soon as possible and we may be able to intercept the dispatch of your order and change this for you. 

Please note that although we will try our best, it is not always possible to change order details in time and unfortunately it is not an option during sale and peak sale periods. DUBERRYFIT cannot be held liable for any incorrect details entered by the customer.

Depending on the destination country, you may be required to pay duties and taxes on your order. This is determined and applied by your local customs. Any additional duties, foreign taxes or other fees must be paid by the customer. Please get in touch with your local customs office for further information regarding duties and taxes.

Currently, we do not have a physical store. 

Inspection and Contact:
Upon receiving your order, please carefully inspect the items. If you find any defects, damage, or incorrect items, it is important to contact us within 1 day of receiving your order. 

Cash Refunds:
We regret to inform you that we do not provide cash refunds for any purchases. 

Exchanges/Returns for Damaged or Defective Items:
We will gladly exchange or refund damaged or defective items within 10 days from the delivery date. ALL TAGS MUST be attached to all items and items must be unworn. 

Final Sale Items:
Please note that all items considered final sale cannot be exchanged or returned. 

Correct Size Selection:
Due to high demand and limited inventory, we are unable to accept exchanges for items purchased in the incorrect size. Therefore, we kindly request you to carefully choose the correct size before making a purchase. You can verify this with our size guide.

Non-Returnable Items: 

Certain items are non-returnable, including perishable goods, custom products, and personal care goods. Additionally, we cannot accept returns for hazardous materials, flammable liquids, or gases. If you have any questions or concerns regarding the eligibility of return for a specific item, please contact us and we'll help you out. 

Customer Responsibility for Return Costs:
Please note that all costs associated with returning items to DUBERRYFIT are the responsibility of the customer.

WE ARE RESPONSIBLE FOR:

·      Damaged Items: Please keep all packing material and tags on all clothing items. Notify us via our Return Center within 1 business day of receiving your package.

·      Reshipping Fees for Our Errors: If a package is returned due to our mistake on a correctly completed address, we will cover reshipping costs.

WE ARE NOT RESPONSIBLE FOR:

·      Lost Packages: Once your order has been shipped, DUBERRYFIT is not liable for lost, missing, or stolen packages. Please contact the shipping carrier listed in your tracking information for assistance.

·      Delivered but Not Received Packages: If the carrier verifies your package as delivered, you will need to work directly with the carrier for resolution.

·      Incorrect/Incomplete Shipping Addresses: If a package is returned to us due to an incorrect or incomplete address provided at checkout, reshipment fees will be the responsibility of the customer.

·      Damaged/Worn Merchandise Reported Late: We do not cover damage reported more than 1 business day after delivery. In such cases, store credit may be offered at our discretion.

Important: Please inspect your order upon receipt and contact us immediately (within 1 day of order receipt) via email duberryfit@gmail.com if your item is defective, damaged, or incorrect so we can evaluate the issue and make it right.